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Interworks Public
Self tests
Splynx Portal
Tenda AC1200
Tenda AC1200 configuration guide
Performing a Speedtest
How to perform a speedtest Ensure that you are using a device cabled into your router. Do not use wifi to perform a speedtest (see note below) Ensure that no other devices are connected to your network while performing a test Open your web browser (for ex...
Performing a Pathping/Traceroute
What is a Pathping? A Pathping is a Windows application which greatly assists when troubleshooting intermittent link issues. At times, our support team might ask you to perform a Pathping to a specific destination. How to perform a Pathping? Firstly, unle...
Taking a screenshot
Sometimes our support team will ask you to perform a test and send us a screenshot. On a Windows computer, simply press the PrtScrn (Print Screen) button on your keyboard. Then, open your email client and start a new email. Simply click in the body of the emai...
Request an Internet service change
Introduction An internet service change can be requested online from the portal. Log into the portal at https://splynx.interworks.in/ Browse to Services -> Services Find the applicable service. Under Actions, click on the Change Plan icon On t...